News

Countess of Brecknock Hospice Trust -Covid-19 Statement

Updated as of 5 January 2021:

The Hospice is closed to the public following the Covid-19 Lockdown announced on 4 January 2021.

Please do not ask to be admitted to the Hospice as we need to protect our patients and staff.  Please put letters or donations in the Red Post Box in the porch. It is emptied regularly. 

Although our Inpatient Unit is operating as normal, Visitor Restrictions are in force.

Visits are restricted to close family only.  Number of visitors and duration of visits are also restricted.  Please speak to senior staff or call 01264 835288 to find out how this affects your family. 

All visitors to the Hospice must wear the required PPE, which will be provided.  Please do not come to the hospice if you have symptoms, are self-isolating or been in contact with someone with symptoms.

• Our Day Care Services are currently suspended. Patients and families continue to be supported by telephone and video.
• Contractors/Deliveries. Please report to the main reception on arrival.  Contractors will be required to wear clinical grade masks to enter the building, use the hand sanitiser provided and to wash hands regularly.  In some areas, additional PPE may be required.
• The Charity Office is now working from home in line with lockdown requirements.  Your support is very important to us and means that we can continue to provide care to those who need it most.  Please support us by donating online or by using online platforms such as Facebook and JustGiving.   You cannot come into the Hospice at the current time.  If you bring donations to the hospice, you will be asked to use the Red Post Box which is located in the front porch of the hospice entrance.  It is emptied on a regular basis and providing contact information is given, an acknowledgement will be sent.  Please bear in mind that we would rather have donations by cheque rather than cash during this lockdown period.  If you would like to make a donation by bank transfer, please ring 01264 359789 or email for details.
• Volunteers: In line with the government advice, all volunteering within the hospice has been suspended.
• Fundraisers: We ask anyone fundraising or planning to fundraise for us to weigh up the benefits and risks of their fundraising activity and exercise judgement before going ahead.  We urge you not to put yourself, those helping and those taking part at risk, and to observe government advice at all times.
• 5p Coins for the Countess pots – please hold on to your pots and do not bring them to the hospice for the time being. Please put additional 5p in a plastic bag or other container for us.

Thank you for your support and patience over this difficult time, and for helping to protect our patients and staff.

Michele Gard

Director of the Hospice Charitable Trust